NZ-founded outsourcing company with 200+ skilled professionals in Fiji. BPO services timezone-matched to your business — English-speaking, up to 70% less than local rates. Flexible contracts.
200+
Team members across NZ & Fiji
$10M+
Client savings generated
2–4 Weeks
Team deployment time
ISO 27001
Certified information security




Not the Philippines. Not India. Fiji offers timezone alignment, cultural compatibility, and genuine warmth that translates directly to better outcomes.
Our Fiji team works your hours. We match your business timezone so you get real-time collaboration — no midnight handovers, no delays.
English is Fiji's official language. Neutral accents, natural communication, zero language barriers.
Hire experienced, qualified professionals at a fraction of local rates — without compromising quality.
From frontline customer care to back office operations — every role managed from Auckland, delivered from Fiji.
Inbound, outbound, omnichannel support
Lead gen, telemarketing, pipeline management
Data entry, HR admin, document management
AP/AR, payroll, reporting, compliance
Tiered IT support, troubleshooting, QA
Bespoke teams to your exact requirements
No six-month procurement. No complex contracts. We move fast because your business can't wait.
We learn your business, gaps, and quality standards. 30 minutes, no obligation.
Custom staffing plan with roles, training, and KPIs tailored to your operation.
We recruit, train to your SOPs, and get your team production-ready.
Your team delivers. We manage performance and reporting. You focus on growth.
Without the support from PCS across both Fiji and New Zealand, we wouldn’t be where we are today. They are essential to ensuring the smooth running of our customer care and acquisition teams.
Client Testimonial
Their choice of people is spot on; they’ve got the best and most experienced team members for the roles, making everything a breeze.
Organizational Development Manager
Founded in 2017 by Yogesh and Sangita Chand, PCS was born from a conviction that ANZ businesses deserve access to world-class offshore talent — without the complexity of traditional outsourcing.
With deep roots in both New Zealand and Fiji, the Chands built a company that combines Pacific warmth with NZ operational discipline.
"We built PCS to prove that outsourcing to the Pacific doesn't mean compromising on quality. It means accessing talent that genuinely cares."— Yogesh & Sangita Chand, Founders
Founded
Team
Savings
Tell us what you need and we'll come back within 24 hours with a custom recommendation — roles, costs, and deployment timeline.
We respond within 24 hours.