NZ-Founded. Fiji-Powered.

Outsource to Fiji.
Scale your team, not your costs.

NZ-founded outsourcing company with 200+ skilled professionals in Fiji. BPO services timezone-matched to your business — English-speaking, up to 70% less than local rates. Flexible contracts.

200+

Team members across NZ & Fiji

$10M+

Client savings generated

2–4 Weeks

Team deployment time

ISO 27001

Certified information security

Since 20178+ years operating
200+ TeamNZ & Fiji
2 OfficesAuckland & Suva
ISO 27001Certified
Trusted by leading ANZ businesses
The Fiji advantage

Why the smartest ANZ businesses
are building teams in Fiji

Not the Philippines. Not India. Fiji offers timezone alignment, cultural compatibility, and genuine warmth that translates directly to better outcomes.

Timezone-matched to you

Our Fiji team works your hours. We match your business timezone so you get real-time collaboration — no midnight handovers, no delays.

Native English speakers

English is Fiji's official language. Neutral accents, natural communication, zero language barriers.

Up to 70% cost savings

Hire experienced, qualified professionals at a fraction of local rates — without compromising quality.

Discover Why Fiji →
Our services

Everything your business needs to scale

From frontline customer care to back office operations — every role managed from Auckland, delivered from Fiji.

Customer service

Inbound, outbound, omnichannel support

Sales & marketing

Lead gen, telemarketing, pipeline management

Back office & admin

Data entry, HR admin, document management

Finance & accounts

AP/AR, payroll, reporting, compliance

Technical support

Tiered IT support, troubleshooting, QA

Custom team build

Bespoke teams to your exact requirements

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How it works

Your team, live in 2–4 weeks

No six-month procurement. No complex contracts. We move fast because your business can't wait.

1

Discovery call

We learn your business, gaps, and quality standards. 30 minutes, no obligation.

2

Team design

Custom staffing plan with roles, training, and KPIs tailored to your operation.

3

Recruit & train

We recruit, train to your SOPs, and get your team production-ready.

4

Go live

Your team delivers. We manage performance and reporting. You focus on growth.

Proven results

Numbers that matter

0
Team members
$10M+
Client savings
0.1%
Call abandon rate
0
Cost savings

How much could your business save?

What clients say

Trusted by ANZ businesses

Without the support from PCS across both Fiji and New Zealand, we wouldn’t be where we are today. They are essential to ensuring the smooth running of our customer care and acquisition teams.

Andrew Booth

Client Testimonial

Their choice of people is spot on; they’ve got the best and most experienced team members for the roles, making everything a breeze.

Alldy Firdauzy

Organizational Development Manager

Our story

Built in Auckland.
Powered from Fiji.

Founded in 2017 by Yogesh and Sangita Chand, PCS was born from a conviction that ANZ businesses deserve access to world-class offshore talent — without the complexity of traditional outsourcing.

With deep roots in both New Zealand and Fiji, the Chands built a company that combines Pacific warmth with NZ operational discipline.

  • NZ-founded and NZ-managed
  • ISO 27001:2022 certified
  • Dual offices — Auckland & Suva
  • Flexible contract terms, no hidden fees
"We built PCS to prove that outsourcing to the Pacific doesn't mean compromising on quality. It means accessing talent that genuinely cares."
— Yogesh & Sangita Chand, Founders

2017

Founded

200+

Team

$10M+

Savings

FAQ

Common questions

Most teams are deployed within 2–4 weeks. This includes recruitment, training to your SOPs, and system access setup. For urgent requirements, we can often accelerate this timeline.
Contract terms are tailored to each client and package. We work with you to find the right structure for your needs. No hidden fees.
We match your timezone. Our Fiji team adjusts their working hours to align with your business operations — whether you're in New Zealand, Australia, or elsewhere. This means real-time collaboration during your working day, every day.
PCS is ISO 27001:2022 certified. We operate with dedicated QA processes, performance dashboards, regular client reviews, and NZ-based management oversight on every account.
Most clients see savings of up to 70% compared to equivalent local hires. The exact amount depends on roles, team size, and complexity. We provide a detailed cost breakdown in your free staffing plan.

Get your free
staffing plan

Tell us what you need and we'll come back within 24 hours with a custom recommendation — roles, costs, and deployment timeline.

  • Custom cost breakdown
  • Role-specific team design
  • Deployment timeline
  • No obligation, no spam

Start here

We respond within 24 hours.

Get a Free Staffing Plan →